Frequently Asked Questions

While we prepare for you to join us on campus there are a few things that you need to do as well.

  • All Students MUST sign the Housing Agreement prior to move-in.

Follow these instructions to sign the 2024-2025 Housing Agreement:

  1. Log In: Use your username, which is the prefix of your Marywood email + @marywoodcloud.edu.

    Example: If your email is jsmith@marywood.edu, your username would be jsmith@marywoodcloud.edu.

  2. Password: Enter the same password you use for your MarywoodYOU portal.

  3. Troubleshooting: If you have trouble accessing the form, contact the help desk at 570-340-6070 or email helpdesk@marywood.edu.

  • All residential students MUST be financially cleared by Student Accounts.

To be Financially Cleared you must have a balance of  $2,000.00 or less.

For some, this means accepting all your loans in the portal, enrolling in a payment plan, or making a payment on your student account.

In order to avoid any disruptions to your move in process please contact the Student Accounts Office at 570-348-6212 or Financial Aid at 570-348-6225 to discuss your account.

  • All residential students MUST be cleared by Student Health Services.

To be cleared by Student Health Services students need documentation of 2 MMR vaccines, the meningitis vaccine and a physical exam dated within one calendar year of your enrollment date.

All documents are to be uploaded by the student, to the Student Health Portal.  

  • All residential students MUST be Registered full-time.

Students must be registered full-time in order to live in on-campus housing. Full-time status requires 12 credits for undergraduate students and 6 credits for graduate students.

Suggested Items List

Bedroom

  • Extra sheets (jersey knit or twin XL)
  • Mattress pad/cover
  • Egg crate mattress
  • Pillows
  • Alarm clock

Bathroom

  • Cleaning supplies (disinfectant wipes, etc.)
  • Bath towels
  • Hand towels
  • Washcloths
  • Shower caddy
  • Bathroom organizer
  • Hand sanitizer
  • Hand soap pump
  • Tub mat
  • Shower curtain with rings
  • Hair dryer
  • Sunscreen
  • Tissues

Kitchen

  • Plates, cups, etc.
  • Storage Containers/Bags
  • Hot Pot/Coffee Pot (Keurig/auto shut-off coffee maker)
  • Energy-rated refrigerator (3 amps or less)
  • Water filter

Electronics

  • PC/Laptop and charger
  • Printer and paper
  • Category 6 Ethernet Cable
  • Flash Drive
  • Television
  • UL approved surge protector, must have all following elements:
    • ON/OFF switch
    • Able to be reset (usually a button or part of the ON/OFF switch)
    • No movable parts (no bending or flexible elements)
    • Must be UL approved
  • Phone charger
  • USB cords for printers or other electronics
  • Headphones

School Supplies

  • Desk items
  • Desk lamp (no multi-bulb, himalayan salt lamps permitted)

Room Decor

  • Painter’s Tape, Sticky Tac (acceptable to hang items on the wall)
  • Push Pins (limited to 20 per room) (acceptable to hang items on the wall)
  • Dry-erase board
  • Extra waste basket

Other Room Items

  • Clothing Items
  • Laundry Bag
  • Laundry Detergent
  • Hangers
  • Small sewing kit
  • Iron
  • Vacuum
  • Gym bag

For the safety of everyone on campus, the following items are not permitted in University housing:

  • Free standing microwave ovens
  • Toasters/toaster ovens/air fryers
  • Crock pots
  • Rice cookers
  • Hot plates
  • Electric skillets/grills
  • Any item with exposed heating coils or heating elements
  • 3D printers
  • Air conditioners
  • Space heaters
  • Wax warmers/melters
  • Extension cords
  • Multi-plug adapters
  • Wireless routers
  • Hoverboards, segways, or similar devices
  • Halogen bulbs
  • Multi-bulb lamps
  • Candles (NO open flames are permitted in any Marywood University building)
  • Incense
  • Pets other than fish (Tanks must be 10 gallons or less)
  • Damaging wall hanging devices: Including but not limited to; (NOTE: any damage resulting in use of these products will be billed to student)
    • 3M products of any kind (including Scotch brand)
    • glue of any kind (Gorilla, masonry, super glue, etc.)
    • Double-sided tape
    • Adhesive Velcro
    • All Gorilla products
    • Nails
  • Clings that block entire window
  • Items hung from or attached to the ceiling
  • Plug-in string lights, including holiday lights and lit trees (Battery-operated lights are acceptable)
  • LED lights with adhesive backing
  • Alcohol or alcohol paraphernalia (includes any containers or glasses associated with alcohol)
  • Due to Marywood’s Smoking Policy, smoking, any use of tobacco products, and other smoking related products (including vape devices and e-cigarettes) are prohibited.
  1. Visit Submit Maintenance Request Page.
  2. Select the area of campus in which you would like to report a maintenance issue (i.e. Madonna Hall, Loughran Hall, Woodland Residences, etc.) by clicking on the “+” sign to the right of the selected area. 
  3. You will see a dropdown list like the one below. Please log into Tofino using the link and designated CLIENT ID, USERNAME, and PASSWORD for the selected area.
  4. After logging into Tofino, you should see the following screen. This is where you will submit your work request.
  5. Create a “Title” for your work request.
  6. Select the location for the maintenance issue from the dropdown menu.
  7. Select “BUILDING” from the Asset Category dropdown menu.
  8. Select the building from the Asset dropdown menu.
  9. Include a description of the maintenance issue. Please be as specific as possible!
  10. In the "Created By" box on the righthand side, please delete what is already in the box and add your name.
  11. In the "Email" box on the righthand side, please delete what is already in the box and add your Marywood University email address.
  12. When completed, your work order should look like the image below.
  13. When you have completed filling out the work order form, please click “Save and New”, the blue button on the bottom righthand side of the page.
  14. You should receive a confirmation email via your Marywood email address shortly after your work order has been submitted.

If you have any questions or concerns regarding the Maintenance Work Order form, please contact the Help Desk at helpdesk@marywood.edu

New residents will receive move-in instructions upon receipt of their room assignments from Housing & Residence Life.

Move-In Day

  • Campus Safety, Orientation staff, and Housing and Residence Life staff will direct you as you arrive.
  • Students can retrieve their ID cards inside the building and volunteers will start to unload your vehicle.
  • The driver must stay in the vehicle. Once fully unloaded, the driver will be directed to a parking lot.
  • In general, lofting or bunking beds will not be permitted.

University personnel will not adjust bed heights during check-in or throughout the school year.

We strongly advise reviewing the "What to Bring" and "What NOT to Bring" lists available under the FAQ section

Internet Connections

All University living areas are provided with wireless connectivity through Marywood Wifi.

Marywood Devices Network

Do you have an Echo, Gaming Consoles, SmartTV or other smart device you want to connect to the internet? You can register your device for easier access.

For any other questions please contact the Helpdesk at helpdesk@marywood.edu

All Packages and mail should be addressed as follows:

Marywood University

2300 Adams Avenue

Scranton PA 18509

C/O

Dorm Name

Room Number

Student Name

If you have mail sent to you, you will be notified where to pick it up.

If a student receives mail for personal reasons, such as medication delivery, they can speak to the staff at the Marywood Post office.

Policy: All unmarried, full-time students are required to reside in University housing during their first two years of enrollment unless they are at least 21 years of age, and/or living with their parent or guardians in their primary family homes, within a 50-mile radius of the University's campus.

Students who don’t participate in selection process, but are required to live on-campus will be notified of their assignment and meal plan at the conclusion of the housing selection process.

  • Students assigned to Loughran, Madonna, Immaculata and Regina Halls are required to purchase a meal plan.

  • Students who are assigned to the Woodlands apartments or Graduate Housing are not required to select a meal plan

CHECK OUT Marywood's MEAL PLAN OPTIONS

Each resident is provided with a dresser/chest, desk and chair, bed and mattress (long twin), closet/wardrobe.

Fire safety requirements prohibit cooking in the residence halls except in the kitchenettes designed for such use. Free standing microwaves are not permitted in residence hall rooms.

Students may opt to arrange to rent or purchase a MicroFridge through mymicrofridge.com.

MicroFridges are designed to limit energy consumption because the refrigerator turns off when the microwave is in operation, and vice versa.

    Student owned mini-refrigerators are permitted in residence hall rooms as long as specifications are less than or equal to the MicroFridge specifications. Mini-refrigerators that exceed these specifications are prohibited.

    Laundry is included in your Room and Board, students do not need to pay for Laundry. All residence Halls have Laundry facilities.

    Occasionally, roommates face conflicts and when these conflicts are unable to be resolved solely between students, the Housing and Residence Life staff is available for mediation and support. If a conflict cannot be resolved between students, the students are encouraged to speak to their Resident Assistant. The Resident Assistant may then facilitate a mediation session with all involved parties. The goal of mediation is for the involved parties to discuss their concerns and determine the best course of action. In many cases, students participating in this neutral communication setting are able to make compromises and resolve concerns. If not, then the Residence Director may become involved to determine whether room changes are appropriate.

    In cases where it is determined that the paired roommates cannot continue to share the same room, Housing and Residence Life staff does not typically designate who will move. Sometimes, this means that all people involved in the situation will relocate. 

    First, you would need to contact the Office of Housing and Residence Life in order to apply to be released from your housing contract.

    You will also need to fill out and submit a Release From Housing Agreement Application to the Housing and Residence Life office. Please note that a submission of a Release From Housing Application does not guarantee approval.

    If you are approved, you will need to remove all belongings from your room within 48 hours.

    You will also need to remember to turn in your student ID, and mailbox and room keys to the Housing and Residence Life Office located in LAC 227.

    Failure to complete these steps may result in an Improper Checkout Fee.

    Housing Refund Policy